Privacy Policy

Purpose of the policy

At Foot Science International (FSI), we understand the importance privacy and the protection of your personal information has to you. The following policy has been developed to address privacy issues relevant to the FSI website and set out how we will manage the personal information we collect about you.

If we decide to change our privacy policy, we will post any changes via the privacy links on the website so that you are aware of what information we collect, how we use it, and if we disclose it. We recommend that you regularly review the website for updates. Your continued use of the website will be considered to be consent of any updated privacy policy.

Information we collect:

  • personal information such as your name, email address, location and other contact information. This is information you provide voluntarily when you complete an online form or request for service; and

  • aggregated information collected by our web server or third party systems we subscribe to for site traffic information.

We do not collect payment information such as credit card details. If you do not provide us with personal information, you may not be able to enjoy some or all of our website products, or services.

Reasons for colleting this information:

We collect your personal information to:

  • provide you with information about our products and services;

  • allow our distributors to make contact with you in order to provide our products and services to you;

  • improve and refine our products and services;

  • conduct any activity in connection with legal, governmental or regulatory requirements on us, or in connection with legal proceedings;

  • comply with relevant laws; and

  • manage our relationship with you.

Sharing your personal information

FSI is the sole owner of the information collected on this site. In order to provide services to you, we may from time to time, share your details with FSI distributors located near you and best placed to serve your needs.

The FSI distributors are not permitted to use your personal information other than to provide you with the services and in accordance with this policy. However, the use of personal information by these parties is outside of FSI’s control and we

accept no responsibility or liability for any use that does not comply with this policy.

We will not sell or licence use of your personal information to others in ways inconsistent with the manner disclosed in this policy. Except as described in this Privacy Policy, we will not disclose your personal information without your permission, unless:

  • we think it appropriate for legal compliance or law enforcement (including to government agencies with enforcement responsibilities), or to facilitate court proceedings

  • we are required or permitted to by law

  • to protect our company, our customers, or others

Log files and aggregated information

We use IP addresses to analyse trends, administer the site, track visitor’s movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We may share aggregated demographic information with our distributors, partners and other stakeholders. This is not linked to any personal information that can identify any individual person.

How we store your personal information

FSI may store your information for as long as it is necessary to fulfil the purpose for which it is collected. For example, if you sign up to our newsletter, we will retain your personal information until such time as you request that we stop providing you with our newsletters. We take reasonable precautions to protect personal information against unauthorised access and disclosure. However, in continuing to use our website you acknowledge there is no way to guarantee the information transmitted through the Internet is entirely secure and will never be disclosed in ways other than that described in this policy.

Email address

If you have granted permission, FSI may occasionally use your email address to send promotional messages, surveys, special offers or information about product and services from FSI that are relevant to you. If you no longer wish to receive these emails, then you can unsubscribe at any time.

Correction/updating personal information

If your personally identifiable information changes or if you no longer desire to be contacted by FSI, please contact us at marketing@formthotics.com, and we will correct, update or remove the personal data you provided to us.

If you no longer wish to receive our newsletters or promotional materials, you may opt-out of receiving these communications by following the “unsubscribe” link in

an e-mail message, or by sending us an email to marketing@formthotics.com

Where you provide information to us about others

If you provide us with personal information about someone else, you must ensure that you are authorised to disclose that information to us, so that, without us taking further steps required by applicable data protection or privacy laws, we may collect, use and disclose such information for the purposes described in this privacy policy.

You must take reasonable steps to ensure the relevant individual is aware of and agrees to the matters set out in this policy, including the fact their information is being collected, the purposes for which that information is being collected, the intended recipients of their information, their rights to access their information, and our name